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Wednesday, May 24 • 1:30pm - 2:30pm
Inside and Out: Inclusion and Outreach at the Moncton Public Library

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Inclusion is an ongoing process. Every community has its own unique requirements
to which libraries and library staff must tailor their programs, services, and
approaches. This presentation will highlight how the Moncton Public Library (MPL)
has made significant headway in doing so over the past year.

Staff began by focusing on existing services offered through the New Brunswick
Public Library Service, such as Library Services for All and Library Services by Mail,
as part of its strategic initiative to develop accessible and inclusive libraries.

Leveraging these services allowed the MPL to act locally and improve access to
library services for hard-to-reach individuals. These include those with print
disabilities, and those who cannot visit the library for any reason.

Forming partnerships also proved to be an effective way of reaching diverse
community groups. By connecting with stakeholders, leaders, and caretakers, the
library positioned itself to offer exciting, new services to meet the needs of political
refugees, the LGBQT+ community, and adult literacy learners.

Working to form and maintain these partnerships requires staff to occasionally
leave the library and do outreach in the community. This in itself makes the library
more inclusive, as knowledge and resources are being brought to users.

The reality is there are many barriers that prevent individuals from visiting the
library and using its services. Rather than catering exclusively to those who are able
to visit the library in-person, the MPL has rethought its approach to service delivery,
thereby strengthening its role as a community hub.

Moderators
avatar for Grace Dawson

Grace Dawson

Regional Librarian, PEI Public Library Service

Speakers
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Lynn Bourgeois

Acting Library Manager, Memramcook Public Library
Lynn Bourgeois has been working for the New Brunswick Public Library Service since 2013. She has worked at the Moncton Public Library as a Reference Librarian and as a Children's Services Librarian and is currently working as Acting Library Manager at the Memramcook Public Library... Read More →
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Elizabeth Boutilier

Community Services Librarian, Moncton Public Library
Elizabeth Boutilier joined the New Brunswick Public Library Service in 2015. As a Reference Librarian at the Moncton Public Library, she enjoys working with adults to strengthen their digital and information literacy skills. Her programming initiatives are largely focused on job seekers... Read More →
avatar for Mathieu Lanteigne

Mathieu Lanteigne

Head of Reference Services, Moncton Public Library
I am a passionate librarian and manager who strongly believes in collaborative leadership. I am particularly interested in issues related to community development and computer programming within the public library context.


Wednesday May 24, 2017 1:30pm - 2:30pm EDT
Kent Room Rodd Charlottetown